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Returns & Refund Policy
Thank you for choosing Hint for your purchases. At Hint, we strive to provide you with high-quality products that meet your expectations. As part of our commitment to customer satisfaction, we'd like to inform you about our Returns & Refund Policy.
Returns:
We regret to inform you that Hint does not accept returns for any purchased items. Once an order is placed, it is considered final, and we are unable to process any returns.
Refunds:
As our products are non-refundable, we encourage you to review your order carefully before completing the purchase. We do not offer refunds for any reason, including but not limited to dissatisfaction with the product, change of mind, or other personal reasons.
Exchange Policy:
While we do not entertain returns or issue refunds, we understand that there may be instances where you might need an exchange due to unforeseen circumstances. In such cases, we have an Exchange Policy in place.
Exchange Process:
1. Contact Customer Support
If you believe there is a genuine issue with the product you received, please contact our Customer Support team within 8 days of receiving your order. You can reach us at consumercare@hintworld.com or 022-68353123. .
2. Provide Necessary Information
When contacting Customer Support, please provide your order number and a detailed description of the issue you are facing with the product. This information will help us assess the situation and guide you through the exchange process.
3. Approval and Instructions
Once your request is reviewed and approved, our Customer Support team will provide you with instructions on how to proceed with the exchange. This may include returning the original item (at your expense) and receiving a replacement product.
4. Exchange Eligibility
Exchanges are subject to approval based on the nature of the issue. Please note that the product must be unused, in its original packaging, and accompanied by the proof of purchase for the exchange to be considered.
Important Notes:
- Exchange requests must be made within 8 days of receiving the product.
- We reserve the right to deny exchanges if the product does not meet the eligibility criteria.
- Shipping fees associated with the exchange process are the responsibility of the customer.
We appreciate your understanding and cooperation regarding our Returns & Refund Policy. If you have any questions or concerns, please don't hesitate to contact our Customer Support team. We value your trust in Hint and look forward to serving you with exceptional products and service.
Please Note:
The appearance of the product you receive may differ in terms of print and colour. Before placing your order, we recommend you to carefully review the product details and disclaimer available on the product page. This will ensure that you have comprehensive information about the item and can make an informed decision regarding your purchase.