Cancellation Policy
1. Cancellation Window:
You may cancel your order within 24 hours of placing it.
2. Refund Process:
Upon cancellation, refunds will be issued to your original method of payment within 7 business days.
3. Cancellation Fee:
A cancellation fee of 5% of the order total will be charged.
4. Exclusions:
All items purchased on sale are final and not eligible for cancellation or refunds.
5. Procedure:
To cancel your order, please contact our customer support team with your order details.
6. Exceptions:
We reserve the right to refuse or cancel orders in situations deemed appropriate, such as fraud detection or unforeseen technical issues.
7. Communication:
We will notify you of any changes to your order status or cancellation via email or phone.